Privacy and Cookies Policy

About Property Network Media

This is the Privacy and Cookies Policy of Property Network Media Limited (Company No. 05020371) of 6 Whittle Court, Knowhill, Milton Keynes, MK5 8FT (“the Company”).

The following Privacy and Cookies Policy forms part of our Terms and Conditions and will help you to understand how your personal information collected during your use of our website at propertynetwork.net website and/or our Facebook app at https://apps.facebook.com/propertynetworkuk/ (the "Property Network App") will be treated by us, as well as how we use cookies. If you have any queries on this please don't hesitate to contact us via the details set out at the end of this policy.

Consent

We have a strong commitment towards the privacy of sensitive information. This Privacy and Cookies Policy sets out how we use personal information about you obtained during your use of the Property Network App. It also details how we use cookies. Your use of the Property Network App signifies that you have given us your consent to such use of your data and your agreement to the terms of this Privacy and Cookies Policy.

What personal information we collect

When you visit the Property Network App we may collect standard internet log information and details of visitor behaviour patterns. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

When creating a Property Network account you will need to connect it to your Facebook account. You will not be able to use the Property Network App unless you have a valid and subsisting Facebook account and this is linked to your Property Network account. Once your Property Network account is linked to your Facebook account, we will receive and store information about you and your preferences, as displayed on your Facebook account.

We may also collect the following information with permission granted:

  • Name and Facebook user name
  • contact information including email address
  • demographic information such as age, gender, location and check-in information, preferences and interests
  • other information available on your Facebook profile

We may also collect personal information when you contact us or when you fill in a form on the Property Network App.

What we do with the information we gather

We use this information to understand your needs more fully and to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to personalise and improve our products and services and/or to provide the products and services that you have purchased or requested.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or other contact information which you have provided. We may also pass your information to third parties who may contact you for the same reasons, including (but not limited to) contacting you for promotional and marketing purposes.
  • From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the Property Network App according to your interests.
  • To advertise on the Property Network App.
  • To communicate with you concerning your account and customer service issues
  • To develop new products and services
  • To ensure the technical functioning of the Property Network App.

We may contact you by email (or other electronic messaging), phone (including mobile and smart phones), SMS, fax or post. We will store the information we collect from you and hold it electronically or otherwise.

Who we share your personal information with

We disclose information to our employees for the purpose of operating the Property Network App.

We may also share, sell or otherwise supply your details, including without limitation information collected from your Facebook profile (such as but not limited to your name, email address, relationship status, age, Check-In information, status updates and ‘Like’ preferences) to any third party. You understand that we and/or any third party may store your personal information and preferences and use it for marketing purposes.

Further, we or any third party may contact you for marketing purposes. Property Network uses your data to provide more accurate and tailored marketing to you, including property marketing from estate agents. Without your authority to use and share your data with such third parties we are not able to offer you our full services and you will only have limited access to the Property Network App.

We will make available to and/or share your Facebook user name and your Facebook profile picture with other Property Network users. Other users of the Property Network App may also view your like preferences check-ins and any comments you have made using the Property Network App. [If you do not wish for such use or re-sharing of your information in this way, you shall not be permitted to use the full Property Network App.

Further, we may share with Facebook information relating to your use of the Property Network App and such information may be published on your Facebook account unless you have disabled automatic publishing in the preferences pane and by adjusting your privacy settings on Facebook. Information we share with Facebook shall be attributed to the Facebook account to which your Property Network account is linked. Any use made by Facebook of such information is governed by Facebook’s privacy policy which is separate to this Privacy and Cookies Policy. You must review Facebook’s privacy policy in addition to this Privacy and Cookies Policy.

Please note that if you terminate your use of the Property Network App, certain information may continue to be available on the Property Network App and/or Facebook. Further, such information may have been collected and, where applicable, shared with third parties prior to your termination and such third parties shall not remove your personal information unless you request such removal in writing in accordance with the terms of this Privacy and Cookies Policy.

Security

We are committed to ensuring that your information is secure. In order to minimise the likelihood of unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All data collected through the Property Network App is stored on secure servers and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1988 and this Privacy and Cookies Policy.

However, we cannot guarantee the protection of your personal data as due to the nature of the internet, the Property Network App is theoretically accessible by any user of the internet. You should be aware that when you disclose personal information on the Property Network App it may be collected by another user and may result in unsolicited messages from other internet users.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and can improve your user experience.

Through the use of cookies, the Property Network App can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. [We use different types of cookies including session cookies which are deleted after each visit and permanent cookies that remain in place across multiple visits to the Property Network App and Facebook.] In particular, we use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve the Property Network App in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Further, we may also use third party cookies that are used by our approved business partners and such business partners may use their cookies on the Property Network App to provide targeted marketing to you.

Overall, cookies help us provide you with a better application, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Property Network App. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Property Network App.

You can easily remove from your computer any cookies that have been created in the cookie folder of your browser. The process for doing this may vary from device to device, however, if you click on the 'Help' function on your 'Start' button and enter cookies, you should be able to search for information on how to locate the folder. For information on how to remove cookies on your mobile phone browser, please see your handset manual.

For more information about cookies, including how to see what cookies have been set, how to delete cookies and how to disable them from your browser, please visit: www.allaboutcookies.org.

Links to other Facebook applications/websites

Our Facebook application may contain links to other Facebook applications or websites of interest. This Privacy and Cookies Policy does not cover third party websites or apps and once you have used these links to leave our the Property Network App, you should note that we do not have any control over that other application or website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the third party application or website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You also have the right to ask us not to process your personal data for marketing purposes and to ask us not to share your personal data with third parties other than our employees. You can exercise your right to prevent such processing by contacting us at the address in the "Contact Us" section below however, you understand, that if you do ask us not to share your data with third parties and/or not to use your data for marketing purposes, we shall not be able to make the full Property Network App available to you and you shall only have limited access to the Property Network App.

Children

We do not intentionally collect personal information from children without prior permission from parents or guardians. We urge children under 18 years of age to check with their parents or guardians before using the internet, as usage will often result in personal information being collected.

Changes to our Privacy and Cookie Policy

We may modify our Privacy and Cookies Policy from time to time in our sole discretion; if so, we will post a revised version of this Privacy and Cookies Policy on this webpage. We urge you to check the Privacy and Cookies Policy regularly to obtain the most up to date copy. Modifications will be effective when they are posted on the Property Network App.

Contact Us

If you have any comments or queries in connection with our Privacy and Cookies Policy, please email enquiries@twentyci.co.uk or write to 6 Whittle Court, Knowhill, Milton Keynes, MK5 8FT marking you letter for the attention of [the Customer Services team].